At Richtots, we are committed to providing our customers with high-quality baby accessories, toys, and games while ensuring a smooth and reliable shipping experience. Please review our shipping policy for important information regarding your orders.
1. Order Processing Time
  • Once your order is placed, it will be processed within 6 business days.
  • Orders are processed Monday through Friday, excluding holidays. Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods & Costs
  • Domestic Shipping: We offer various shipping methods for deliveries within India. Shipping costs are calculated based on your location and the weight of the items in your order.
  • International Shipping: We also offer international shipping to select countries. International shipping costs and delivery times will vary depending on your location.

Shipping Methods

  • Standard Shipping: Delivery within 7 to 10 business days.
  • Expedited Shipping: Delivery within 7 business days for faster processing and shipping.
3. Sharing of InformationShipping Time

Shipping times vary depending on the shipping method selected and your location.

  • Domestic Orders: Typically arrive within 7 to 10 business days after processing.
  • International Orders: Delivery times for international shipments typically range from 15 to 30 business days.
  • Please note that delivery times are estimates and may be affected by factors such as customs delays, local postal service processing, and weather conditions.
4. Tracking Your Order

Once your order has shipped, you will receive a confirmation email with tracking information (if available). You can track the progress of your shipment using the provided tracking number.

5. Shipping Restrictions
  • P.O. Boxes: We are unable to ship to P.O. Boxes. Please provide a valid street address for shipping.
  • International Shipping Restrictions: Some products may be restricted from being shipped to certain countries due to import regulations. If we are unable to ship your order to your selected destination, we will notify you as soon as possible.
6. Customs Duties & Taxes
  • International Orders: Customers are responsible for any customs duties, taxes, or fees that may apply to international orders. Please check with your local customs office for more information on potential charges.
  • Domestic Orders: Sales tax may be applied to your order based on the shipping destination. Tax rates will be calculated at checkout.
7. Shipping Errors & Damaged Items
  • Incorrect Shipping Information: Please ensure that the shipping address you provide is accurate and complete. We are not responsible for delays or misdeliveries due to incorrect address details.
  • Damaged Items: If your order arrives damaged or defective, please contact our customer service team within [X] days of receiving the product. We will assist you with returns, exchanges, or refunds as necessary.
8. Lost or Missing Packages
If your package is lost or goes missing during transit, please contact us immediately. We will work with the shipping carrier to locate the package or initiate a claim. Richtots is not responsible for lost packages once they are marked as delivered by the carrier.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Richtots
Email: ramitsethi@yahoo.com
Phone Number: +91 98996 18848

Thank you for trusting Richtots with your baby accessories, toys, and games purchases!